Is there a possibility to show your Freshservice calendar in your Outlook client?

  • 14 April 2020
  • 1 reply
  • 71 views

 This question has been brought to my attention, is it possible to see the Freshservice calendar in you Outlook client?

Is there an intergration possibility?


1 reply

Userlevel 4
Badge +6

Hi Koen,


You can indeed integrate Freshservice with your Microsoft Office 365 calendar. We have an inbuilt app available in the Marketplace. The integration allows agents to sync scheduled tasks, changes and meetings with requesters in Freshservice with their Office 365 Calendar account in real-time.


You can install the app by navigating to Admin >> Helpdesk Productivity >> Apps >> Get More Apps


For your reference : Freshservice Integration with Microsoft office 365 calendar


Regards,

Sanofar


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