It appears that Vendors are created in the vendor list, based on software that is pulled in from a PC via the agent. Is there a way to prevent this from happening? Is there any efficient way to get these all removed from the vendor list?
Is there a way to stop Vendors from Auto populating in the Vendor List based on Software?
+1
Userlevel 2
+2
Hi @jpereboom
Currently, Freshservice doesn’t have the option to prevent Freshservice Discovery agent from pulling in all the vendors. You can send a mail to support@freshservice.com to purge all the vendors at once.
Cheers!
Aravindsrihari B V
+1
Since there is no way to stop discovery agent from pulling in the vendors which can make duplicates in some cases, is there a way that we can easily tell how the vendor was added? If not, would you be able to add this into a future release?
Thanks
Jen
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.