New Hire IT Request Subject Line

  • 19 May 2015
  • 1 reply

I'm seeing duplicate names appear in the subject line when submitting a new hire request.

For example; new hire email subject line:

"New Hire Managers Name"- On boarding request for "New Hire Managers Name". Ticket ID

Before it used to appear: "New Hire Managers Name" - On boarding request for "Employee Name" Ticket ID.

 As you can see above the new update makes it unproductive which checking email. Can this please be changed to the old subject example? 

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1 reply

Userlevel 1

Raffi, Issue is been rectified and now the subject would say the original Requester name.