PCI Compliant

  • 7 February 2015
  • 6 replies

Hi I cannot find any security/ data privacy and PCI complaint related document. Can you please show me where I can find them? 

Is FreshService PCI complaint?



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6 replies

Hi Chee,

We are PCI compliant. I'm attaching the Freshservice Security document (that specifies the security and privacy practices) here for your reference.

Hope it helps!


This document does not appear to be available. Is there a newer version?

Hi Jon, are you facing issues opening the attached PDF?

Hello there,  I would like to view this document too but can not open it - is there an alternative way to view it?

Userlevel 1

Hi Jon/Nicky, You can save the document to your local drive to view the same. 

I'd like to make a clarification: Freshservice, the product, itself isn't PCI compliant. Our customer data (including payment information), however, is stored on AWS data centers, which are PCI compliant.