Report: Top 10 - Open Tickets by customer

  • 28 November 2019
  • 2 replies

Hi Forum

Can someone advice me.

I would need an view on our (lets say Top 10) Customers and how many open or pending Tickets are in progress. Best would be a Chart and a table.

Tried several methods now and i was not able to create such a report.

Any hint would be helpfull



2 replies

reports >

new report > 

add condition > 

company > 

includes > [select 10 accounts]

add condition > 

status >

includes > [open, pending] 

Userlevel 4
Badge +6

Hi Alessandro,

We hope you were able to create and run an Analytics report on the Open & Pending tickets in your instance as per your requirements.

If you still need any further assistance from our end, please feel free to reach out to us at

For your reference: Generate Intuitive Reports Using Analytics Pro