the search requester default on the incident form, does not actually search
the search requester default on the incident form, does not actually search
hi !
could you please be more explicit in your question ?
it is not very clear.
Thanks
Hello
If you navigate to Admin-->Support Channel -->Support Portal,
You can see an option to allow the logged in users to search for Requesters when creating a ticket, probably this is what you’re looking for.

Hope this helps😄
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