Please add the colomn Resolved date in the ticket.
Ticket automatically resolve after 3 days for us.
We all resolve the ticket and not using close. The close column is not really helpfull in the ticket list.
Ticket list
+1
+1
Please move this to FreshService Subforum. as an Idee
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.