Question

UI and API agent IDs don't match up... is this normal?

  • 27 August 2021
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I just noticed something odd, in the middle of migrating data and doing initial setup.  The ID numbers for agents shown in the web UI do not seem to match up with the ID numbers in the API.

This might be expected but it seems really weird, and I’ve never seen another app that seems to have different IDs for seemingly the same objects.  Is this the same for everyone?

ID from the Web UI
Can’t query via the web UI ID in the API
But if I list all agents and pull the same person’s ID from there (different ID)
Using that ID in the API works fine

 


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