Unable to Fetch Requested For details in Get API requests

  • 28 May 2020
  • 1 reply
  • 58 views

Hi Everyone


Would relly appreciate if any one can help me with the following request.


I am Unable to Fetch/read Requested For details in Get API requests when service request is submitted on behalf of others



Tried using the following api's but couldn't get thw request for information in the response.


/api/v2/tickets/[id]

/api/v2/tickets/[id]?include=requester
helpdesk/tickets/[id]/requested_items.json
/helpdesk/tickets/[id].json


Only able to read the details of the person who have requested thw ticket but not the detalis of person on behalf of whom it has been requested in the GET API details.

Thanks in Advance


/DEva



1 reply

unable to fetch the old report from the last 6 months.

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