Hi hi! 👋🏼
This month has been buzzing with events and we’ve got one more coming up! - An interactive session with Stephen Mann and Subhashree. 🚀
“Where do you stand in your journey to modernizing service delivery?” is an important question that IT leaders and practitioners are expected to answer at all times.
The need to measure the performance of an IT organization using a set of quantifiable and measurable metrics becomes an essential step to achieving aspirational goals. As the fundamentals of IT Service Management is continuous improvement, organizations should continuously evaluate as they take a baseline of existing standards to bridge the gap between current processes and aspirational goals.
Join us for an interactive session with Stephen Mann
Key takeaways from this session -
Key metrics to measure service desk excellence
How peers across industries and countries perform
Core functionalities to improve employee experience and agent productivity
Future-proofing service management using scalable solutions
Our Speakers -
Session Details -
📅 - Wed, June 29, 2022
⏰ - 11 am EST | 8 am PST | 8:30 pm IST
Read the Freshservice Service Management Benchmark Report 2022 and get unique insights on the current state of #servicemanagement and foreseeable trends in the field of IT.
Download your copy 👉 https://bit.ly/3aQkrxx
Post your questions for our speakers in the comments section
Looking forward to seeing you soon! 🌷