What does experience mean to your IT team(s)?

  • 30 August 2022
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This Community post question by @Jeannie_Walters contains something that I think most IT teams are still to address:

This is what experience means within your organization, and specifically to IT.

There are many definitions of employee experience out there but it’s hard to find one that stands out as a “winner.” In some ways this is good - if it means that people might think long and hard about what experience means to their organization. However, if this isn’t happening it likely means that IT strategies are being formed around things that aren’t understood (at least consistently).

So, do you have an employee experience definition within your organization that could inspire others to create their own? If so, please share it as a response. Or call out some of the EX management issues your organization is facing to see if we can help. Thanks :)

 

 


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