Question

Your "Fab Four" ITSM Processes?

  • 10 June 2022
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While sat here working, I’m playing a George Harrison LP that made me think of The Beatles, i.e. the Fab Four. For some reason, it made me wonder which ITSM processes or capabilities would make your organization’s “Fab Four.”

Please let me know as a response. Thanks.

You can tell it’s Friday afternoon here in the UK ;)


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Mine right now would be :

  1. Service Catalogue Management
  2. Knowledge Management
  3. Service Asset and configuration Management
  4. Design Coordination

BTW, what are yours?

Userlevel 7
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Mine right now would be :

  1. Service Catalogue Management
  2. Knowledge Management
  3. Service Asset and configuration Management
  4. Design Coordination

BTW, what are yours?

@PatrickMurphy right now I would go for:

  • Self-service (service catalogue management)
  • Knowledge management
  • IT asset management
  • Continual improvement

But if I had a proper job again I might change my mind :)

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