I am completely new to creating or customising the portals , can anyone help.
I have never written HTML / CSS in my life.
I want to remove the welcome and sign up section on the headers, can this be done?
+1
There are different levels of control you can have depending on what version of Freshdesk you have. There is some helpful info here https://support.freshdesk.com/en/support/solutions/71599.
They say anyone can do it, I am working now on understanding the same. They have some preset themes under the FreshThemes gallery, that might be a starting spot for you.
Good Luck, I’ll be watching for more input from others that have completed this.
S
+1
under portals → “access controls” you’re able to disable it
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