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How Can I Easily Send WhatsApp Plus Messages from Freshsales Suite Without Complex Setup?

  • January 11, 2025
  • 3 replies
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peter42
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Hey everyone. So, I’ve got the WhatsApp Plus integration set up with Freshsales Suite CRM, and I’m able to test campaigns using WhatsApp Plus templates without any issues. However, I’m wondering if there’s a simpler way to send WhatsApp Plus messages directly to a contact without going through all the steps like creating a segment, setting up a journey, and waiting for triggers. Is there a way to just click a button, kind of like sending an email or SMS, to send a message via WhatsApp Plus Activador?

Any easy solutions would be really appreciated

Best answer by ITMike

​@peter42 I don’t know anything about this but there are a bunch of WhatsApp Apps in the freshworks marketplace that might be helpful.  I assume using one of those apps plus an Automator would make what your wanting possible.

Category Search Results | Freshworks Marketplace

    3 replies

    ITMike
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    • ITMikeTop Contributor ⭐
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    • January 20, 2025

    ​@peter42 I don’t know anything about this but there are a bunch of WhatsApp Apps in the freshworks marketplace that might be helpful.  I assume using one of those apps plus an Automator would make what your wanting possible.

    Category Search Results | Freshworks Marketplace

    WAPlusInfo
    Community Debut
    • WAPlusInfo
    • Community Debut
    • November 3, 2025

    You can easily send WhatsApp Plus messages from Freshsales Suite by using a WhatsApp API integration tool like Twilio or WATI. Just connect your verified WhatsApp number, sync contacts, and start messaging directly—no complex setup required.

    For more information visit: https://waplusinfo.com

    anyee
    Community Debut
    • anyee
    • Community Debut
    • January 2, 2026

    Hey Peter,

    I totally understand the need for simplicity in sending WhatsApp Plus messages! You’re right, sometimes the process can feel a bit lengthy.

    To streamline this, I would suggest checking if Freshsales Suite has a "quick action" feature or a simple button to send messages without needing to create a segment or set up triggers each time. You might want to explore the “campaign” feature within Freshsales, where you can set up predefined WhatsApp templates that you can trigger on the go.

    Another option would be integrating a tool that lets you send WhatsApp Plus messages directly from the CRM, avoiding the usual setup steps. If you're looking for an easy way to get started, you might want to check out WhatsApp Plus for additional tips and tools that could help streamline the process. Have you checked out any automation or shortcut workflows in Freshsales that might be able to speed this up for you? Let me know if you need further assistance with this!

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