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Hello Fresh Community, 

I submitted a request to FS support for guidance on removing the menu links for “Onboarding requests” & “Offboarding requests” from FS home URL page. These links are towards the bottom of the page next to “Open Tickets”. I was told by FS support they do not support the removal of these menu links and that I would require to hire a service implementation partner to assist. In my opinion, going through lengthy discussions and paperwork with a third-party vendor was not on my mind to simply remove/hide these links from my org’s user base. 

Does anyone know how I can get remove these links? 

 

 

Hi.

I’ve been there too, hehe.

But, such links should only be shown to the requesters that are part of your Onboarding / Offboarding, that is, such links should not be shown to all your requesters.

I have just checked on my instance and, they are indeed shown only to my HR members who trigger Onboarding / offboarding requests.

 

Regards,

​@Christos.Spiropoulos they do not show if the requestor does not have permissions to see them. To test this yourself, go into the contact record for a requestor without permission and. “assume identity” to view the portal as the user. 

 

FW support has gone down hill since the introduction of premium support. 

 

Thank you both! 

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