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When I view the tickets for a specific group of agents which are unsolved I press the export button and choose Excel as format. Then I receive an excel sheet by email including only the first 9 tickets and not the rest. Same result when choosing CSV format.

Hi Armand

 

I am having the same problem, but only get two tickets in my report.

 

Did you have any luck finding a solution to this?

 

Cheers

Kyla

 

Hi Armand,

I hope you are doing well :)

I understand that you want to you are unable to receive complete data set in ticket list view export. This occurs when you miss to set date range on list view and export page. i have also attached screenshot for your reference.

Feel free to respond to this thread for any queries :)

Thank you

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