Hi Everyone!
I've logged this under ticket 3316467 as a feature request, but I figured I'd put it on here too, to see how many others want this feature.
"Hi Freshservice,
Can we have a ticket's associated asset id as an available placeholder, please? I'm amazed this isn't already part of the system!
I can see that the field "assoc_asset_id" is available via the API and looking at our tickets via the JSON viewer I can see it there too.
Why can't we access this as a placeholder? Can you please make it available?
We could really do with this feature for our new system.
Fingers very much crossed,
Ben"
