Key Benefits:
Improved Ticket Organization: Quickly view tickets categorized by status without needing to apply separate filters.
Better Workflow Management: Teams can focus on specific statuses (e.g., prioritize "Open" tickets) to streamline workflows.
Proposed Implementation Details:
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Add a "Group By" dropdown in the ticket view, alongside the existing sorting options.
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Allow grouping by "Status" as a default option, with future possibilities for other fields like "Group," "Priority," etc.
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Display tickets in collapsible sections based on their status, with counts for each group (e.g., Open (10), Pending (5)).
