Skip to main content
Closed for Voting

Method to adjust the number of solutions shown

Related products:Freshdesk
  • November 13, 2014
  • 2 replies
  • 6 views

Is there a way, through css, or the html, or another method to set the number of solutions shown on the Home/Solutions page of our customer portal?


Our use case is that there is way too much information that is not needed to be shown to the user with how many articles we have. Our solution page is barley 35% done and you'll have to scroll down like 10 feet worth of screen to scroll through it all when done.


It would be fantastic and very helpful if we could shore it up, by just having an option to display just the category. This I think would make the page tolerable to read, but instead it's very cluttered looking.

2 replies

Josh,


I'd like to let you know that this is possible using Portal Customisation. You are subscribed to the Estate plan of FreshDesk which supports the Full Portal Customisation feature. Now using this feature, you can customise the look and feel of the customer facing portal by using your own CSS and HTML codes.


Will it be fine if I convert this topic into a ticket and assist you with your requirement?



Thanks,

Madhu


  • Author
  • Contributor
  • November 14, 2014

Sure.

Thanks.