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Purchase Orders - Limited Features

  • April 2, 2024
  • 1 reply
  • 50 views
E
Skilled Expert
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There is no content field option to add to PO form fields as we can on ticket form fields. We have resorted to a dropdown with a singular really long option for terms and conditions which is a mess on the PDF.

There is 0 automation at all with purchase orders either.

We associate a PO from a service request and the associations tab does not even show it as linked to the service request.

I have been looking at using API/Web requests but there is absolutely no information that links the PO to the request from the response bodies.

Can this feature please be re-looked at?

We would like to add an additional department as a workspace to use this feature, but this would require a full license per person as business agents for some reason cannot use this function. With the limitations it has, I don’t see why it should not be accessible for business agents who are given the permissions.

    1 reply

    M
    Contributor
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    Hi elishafxx, 

     

    For our organisation we need the same, as you said there is no automation nor customisation possible. We would like to have the possibility to state general ledger per PO line as well. 

     

    The API is really limited, it's not possible to get the status from the PO. we would like to automate the PO process to our ERP (D365).  

     

    Another option that would be nice is to purchase contracts via the PO process in one order. And the possibility to edit the PO number automated next numbering. 

    M
    E
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