- If an Incident is associated with a change “change causing this incident” the Incident is not displayed on the Change > Associations > Tickets caused by this change list.
New Idea
Show associated tickets/incidents on Change record
+5
+9- Top Contributor ⭐
Did you refresh after doing the association? It’s working as expected on my tenant. See below example of a change that actually has one of each associated to it:
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Thanks for highlighting this! By the way, for anyone managing workflows on the go, Rejekibet APK is a handy tool to keep track of updates smoothly.
+5Thank you for the responses! We were not revisiting and these do in fact appear after a page reload.
Thank you for highlighting this!
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