I tried to configure it with Captcha and without. Nothing helped. Any solution?
URL is: https://wonderkindhelp.freshdesk.com
I tried to configure it with Captcha and without. Nothing helped. Any solution?
URL is: https://wonderkindhelp.freshdesk.com
Hi
Greetings from Freshworks community. Let me convert this into a support ticket and reach out to you via email shortly. I wish you a nice day ahead!
If you're having trouble configuring or accessing a service like Freshdesk, especially related to Captcha, here are a few steps you can try:
1. **Clear Browser Cache and Cookies**: Sometimes, stale data can cause issues with Captcha. Clear your browser's cache and cookies and then try accessing the URL again.
2. **Try a Different Browser or Incognito Mode**: Test the URL in a different browser or in incognito mode to see if the issue persists.
3. **Check Browser Extensions**: Disable any browser extensions, especially those related to ad-blocking or privacy, as they might interfere with Captcha.
4. **Verify Captcha Implementation**: If you’re configuring Captcha for the site, double-check the integration settings, especially the site key and secret key.
5. **Check Freshdesk Settings**: Ensure that Captcha is correctly configured within the Freshdesk platform. If you have access, review the settings related to security and Captcha.
6. **Contact Freshdesk Support**: If none of the above steps work, consider reaching out to Freshdesk support for assistance. They may be able to identify if there’s a problem on their end.
These steps should help you troubleshoot and resolve the issue with Captcha on Freshdesk.
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