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DKIM setup request gmail

  • 2 April 2024
  • 2 replies
  • 34 views
Laurentiu
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Hello,

 

I have “maybe” a problem with this request to configure DKIM.

In my account shows that i have 2 domain names to configure:

gmail.com

mycompany.com

For dns records I’m using cloudflare. so it was easy to verify “mycompany.com” - tooks seconds

 

Now, what about google.com (gmail.com)

Why should I update on gmail? Our suport helpdesk receives emails to one address only: helpdesk@mycompany.com. this is managed (like all our emails) indeed,  on google workspace, but, the dns records are all managed on cloudflare -  it doesn’t matter who is the registrant of this domain name. 

 

and now, let’s asume that… I HAVE TO CONFIGURE on gmail as well - where I can find this , where should be configured?

 

Thank you,

Laurentiu

 

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Best answer by eeha0120 3 April 2024, 06:30

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eeha0120
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Hi.

That is something really odd.

That, as you explain, should not be necessary.

Without further details from your instance, I consider this to be bug.

Being that said, I’d suggest to submit a support case, because you can’t actually configure / validate anything in domain gmail.com itself even being a valid Google Workspace customer.

 

Hope this helps.

 

Regards,

Elvis Henriquez
Laurentiu
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Thank you for your reply.
I agree with you.

 

I will see what is happening :)

 

Thank you,

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