Hello,
Our outgoing email has been blocked for one week now. We immediately opened a ticket, and one person told us it had been routed to the concerned team.
After a week, someone joined the ticket and marked it as resolved without doing anything—we are still stuck.
It's quite ironic for a SaaS company to have such poor customer service.
Please fix this as soon as possible!
+8Hi
Greetings from Freshworks community and We apologize for the inconvenience caused. Our team has removed the block from your account, could you please try sending emails now?
If the issue persists, we kindly request that you share a screenshot of any error message on the same ticket that was opened, so we can investigate further and get back to you promptly.
Hello,
Nothing is fixed and nothing works too
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
