Hi All,
I have a user that cannot associate a ticket with any existing project, it doesn’t even give a list of projects. I have checked her permissions and gave her all of the access (account admin, IT supervisor etc)
Agent Cannot Associate Ticket to Project
Userlevel 6
+11
A little bit odd, even being admin. Maybe a filter? Tried logging in a different browser or Incognito/Private mode?
If so, I’d suggest to submit a support case.
Regards,
A little bit odd, even being admin. Maybe a filter? Tried logging in a different browser or Incognito/Private mode?
If so, I’d suggest to submit a support case.
Regards,
Yep I tried all of that :( we are having all kinds of issues with the Projects feature. I will submit a support case. Thanks!
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