Hi
On our form for an issue submission we have a mandatory field call Location and its Data Source is Locations, however, it does not pull the submitted data through to the ticket. Any ideas please?
Hi
On our form for an issue submission we have a mandatory field call Location and its Data Source is Locations, however, it does not pull the submitted data through to the ticket. Any ideas please?
Hi.
That’s a little bit odd.
I’d suggest to submit a support ticket for faster resolution directly with Freshworks supports, as it may be something in your instance.
Regards,
Hi
As mentioned above, the issue seems to be related to your instance, we notice that you have logged a support ticket for this with our support team, we’ll work alongside the team and prioritize for resolution.
Thanks.
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