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Differentiation of resolved and canceled status

  • October 2, 2017
  • 1 reply
  • 20 views
P
Apprentice

 I can pull the status as a whole but I would like to know how many members are closing/actioning individually by agents

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    1 reply

    aravind.sundararajan
    Skilled Expert
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    Hello Jamsin,


    Agent performance report will help you to identify the numbers per agent for a set date. Do you think this could potentially help you to track the metric that you're looking for? Please let me know.


    Cheers!

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