Skip to main content
Closed for Voting

Increased options for "Observer" Triggers

Related products:Freshdesk
  • September 17, 2014
  • 2 replies
  • 1 view
K
Contributor

I'd like to be able to create Observer rules for different triggers, such as "Subject is changed"

2 replies

T
Contributor

We use VSTS for our Developers and we forward tickets from Freshdesk to VSTS using BCC.  I would like to be able to run observer rules and scenarios based upon the email address in the BCC field.  Currently, only CC field can be programmed.

M
Community Debut

Trace.. How do you link VSTS to Freshdesk via BCC?

Terms of UseAccessibility statement