Hey guys...quick video to request that our last used sorting order would be saved and default until we change it again...
http://screencast.com/t/DdJN50TOu
Closed for Voting
Set Default Order
+12Hello,
The last seen view of the tickets will be remembered and set as default view for the agents on clicking the Tickets tab. If you apply additional filters/sort results, it is recommended to save it as a view for future accessibility.
Cheers!
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