At our company we use freshdesk and freshsales.
Both use the same domainname.
When we try to setup the dkim records there is an issue that both systems use the same records, but with different values.
Anybody found a solution for this?
Duplicate DKIM records Freshdesk and Freshsales
This topic has been closed for replies.
Hi Pepijn.
If you have currently added M1. record on Freshdesk. I would suggest to remove it and add it to Freshsales. Then send an email to Freshdesk support to make S1 and S2 records primary, This should solve the problem.
Thanks
Shravan
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