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Ticket Summary Digest Email

Related products:Freshdesk
  • July 17, 2017
  • 1 reply
  • 3 views
J
Contributor

Could FreshDesk provide a feature that can send us a re-occurring digest of a group/helpdesk ticket summary.

1 reply

aravind.sundararajan
Skilled Expert
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Hello Joseph,


There's an option to schedule the report summary in PDF format ( from Garden plan and above ) . You can find more information here 


Cheers!

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