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Have the ability to hide the knowledge base (solutions)

Related products:Freshdesk
  • March 26, 2013
  • 1 reply
  • 5 views
J
Contributor

Right now, the only way to hide the knowledge base is to require people to login. This only partically hides it. I would like to be able to fully hide it when there are no articles in it so it doesn't look weird when a person clicks on it and sees nothing.

1 reply

annapoorna.venketaraman
Skilled Expert
Forum|alt.badge.img+8

Hey Jacob,


Thank you for writing to us in our Forums.


We recently rolled out our Full CSS customization(FreshThemes) which lets you customize your portal in any which way you want.  The level of customization available depends on the plan you are in. 


Please go through this solution article to get detailed information on all the wonderful things you can do with FreshThemes. 


So yes, if you are in our Estate plan, you sure can completely hide the Forums tab from our portal without giving away any hints :)


Let me know if this helped. 


Also please keep writing to us.


Thanks,

Annapoorna 





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