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View time entry totals in a Mint ticket

Related products:Freshdesk
  • January 28, 2019
  • 1 reply
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In the old interface, we were able to easily see the total time entries submitted for a ticket at the top of the Time Logs section.  This feature has been taken away in Mint and we now have to manually calculate the total time used for a ticket.  Would like to request that this feature be put in to the Mint interface as well.

1 reply

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  • Community Manager
  • July 29, 2019

Hello Mindrey,


We were receiving similar feedback from many of our customers and we've recently released an update that shows the total time tracked for a ticket.