Coffee Chat on 15 September at 11 AM EST: Handling Conflicts in Your Team ☕

  • 13 September 2021
  • 58 replies
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Our next Coffee Chat session is happening on Wednesday, 15th of September at 11 AM EST

We hope to hear from you during the chat!

The topic of discussion: Handling Conflicts in your team

Please block your calendars for about 45 minutes to answer five questions. To keep this session as engaging as possible, I’ve chosen a topic that all of us can relate to, and here are the
key-segments:

 

1. What are the different kinds of conflicts you see in a small/big team?
2. Is there a protocol to deal with conflicts. Please give us details!
3. When and how do you decide to escalate it to your HRBP?
4. How is conflict management different remotely?
5. How do you empower your teams to share clashing viewpoints comfortably? (edited) 

 

 


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5. How do you empower your teams to share clashing viewpoints comfortably?

A5. It’s a subset of generally empowering your people by providing them with a safe workplace where they can speak openly and influence ways of working. Tips on how to bring up issues help too. For example, sharing advice on how to offer constructive criticism, having empathy for others and their opinions, etc. Plus, reminding people that we win or lose, in work terms, together.

“We are all in this together” is something to remember always

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5: Since I’m a marketer, we gather as group so we have different thoughts  to the table and that might serve as personas for our customers. We set clear rules:

- Give constructive feedback

-  No personal attacks or flame wars

- The person who is seeking feedback should be the "Direct Responsible Individual(DRI)" for that piece of work. You can't seek feedback for someone else's work.

- Be respectful, inclusive, and polite. There’s no need to get personal. 

This is good stuff!

Userlevel 7
Badge +7

5: Since I’m a marketer, we gather as group so we have different thoughts  to the table and that might serve as personas for our customers. We set clear rules:

- Give constructive feedback

-  No personal attacks or flame wars

- The person who is seeking feedback should be the "Direct Responsible Individual(DRI)" for that piece of work. You can't seek feedback for someone else's work.

- Be respectful, inclusive, and polite. There’s no need to get personal. 

This is good stuff!

Thank you, @foxcubmama 

Userlevel 7
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Today’s session as always was amazing! Thanks for making it a great place to learn, @manns@foxcubmama@finn@alyssia.correa@Divya Murthy(for being an amazing colleague and helping me out here), and @mmccoy ☕

Userlevel 5
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Our next Coffee Chat session is happening on Wednesday, 15th of September at 11 AM EST

We hope to hear from you during the chat!

The topic of discussion: Handling Conflicts in your team

Please block your calendars for about 45 minutes to answer five questions. To keep this session as engaging as possible, I’ve chosen a topic that all of us can relate to, and here are the
key-segments:

 

1. What are the different kinds of conflicts you see in a small/big team?
2. Is there a protocol to deal with conflicts. Please give us details!
3. When and how do you decide to escalate it to your HRBP?
4. How is conflict management different remotely?
5. How do you empower your teams to share clashing viewpoints comfortably? (edited) 

 

 

A4. Working from home has certainly become the new standard, but it does not mean that employees or conflicts between teams have ceased. In my view, conflict management has not changed significantly despite the fact that employees are at a distance. The key elements that management should be mindful of while addressing should be basic, but equally important. Such as the transparent communication, the documentation of the matter, the establishment of certain rules of the conversation, the contextual research and the validation of this research, and, more importantly, the hearing of the disputing parties.

Userlevel 5
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Hey everyone! Welcome to our coffee chat. 

Apologies for the delay, we’ve been facing some downtime with out platform. It’s up and running now, so here it goes! 

First question for today is here below. To answer a question, tag the answer with the corresponding number. For example, if you are answering this question Q1, start your answer with A1 and use the quote the option

Q1 What are the different kinds of conflicts you see in a small/big team?

A1. Differences are inevitable when passionate people work together and honestly difference of opinion does create a healthy and skillful work environment. Sadly, these differences of opinion, sometimes lead to conflict. These conflicts result from positions, strategies or opinions. A major reason is the lack of transparent communications and expectations. This may also be something as simple as two colleagues who do not agree.

Userlevel 7
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Last question for today is here!

To answer a question, tag the answer with the corresponding number. For example, if you are answering this question Q5, start your answer with A5 and use the quote the option

Q5. How do you empower your teams to share clashing viewpoints comfortably

I had to leave the chat at 4:45 yesterday so I didn’t post my last point (it’s a follow-up).

After I stated “...reminding people that we win or lose, in work terms, together” I then thought about how we need to be careful that the employed performance metrics and their reporting not only don’t drive the wrong behaviors but also conflict situations.

It’s an amazing chat. Coffee makes everyone mood perfect. My all time favorite whenever I am working midnight on a site and I love to take.

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