What's new in Customer Service

Smarter tools. Faster resolutions. A better support experience.

We’re bringing you a front-row seat to explore how customer service is getting smarter, simpler, and more seamless. Join us for an exclusive exploration of the latest breakthroughs in customer support, designed to elevate your team's efficiency and customer satisfaction!

Here’s what you’ll gain from the session:

• AI Agents & Productivity Tools: Discover how AI is revolutionizing support, from automating tasks to enhancing agent productivity.

• Simple Actions & Personalized Resolutions: Learn how our upgraded Agentic Studio (launching soon!) powers personalized, conversational experiences.

• Copilot’s Similar Tickets & Smart Replies: Explore the highly anticipated Similar Tickets feature, with new smart reply suggestions to streamline response times and boost agent performance.

• Unified Inbox Reveal: Get a first look at the Unified Inbox—our next step in providing a seamless, omnichannel support experience for agents.

Date: July 23rd, 2025 (Wednesday)

We’re hosting the session across three time zones. Choose the one that best fits your schedule:

Timeslot 1: 9:00 a.m PT | 12:00 p.m ET

Timeslot 2: 11:30 a.m GMT | 1:30 p.m CET

Timeslot 3: 10:00 a.m IST | 2:30 p.m AEST

Register now - to secure your spot!