More SLA

  • 5 July 2014
  • 1 reply
  • 15 views

Hi,


how can I add more SLA options.


Best regards



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1 reply

Userlevel 1





Hi,




First,my sincere apologies for leaving this topic unattended for a very long time. Pretty sure that you'd have figured out the answer but I just thought I'd put it up anyway for the benefit of other users.




You can configure multiple SLA policies in case if you're on the Estate plan and above. Here's a self-help article that'd show some light on the multiple SLA configs.




Cheers!