Hi everyone 👋

I’ve been exploring ways to improve customer engagement and support using Freshdesk tools for small businesses and restaurants.

On my blog, I’ve shared some examples and strategies that work well for local food brands — you can check them out here:
👉 Chicken Salad Chick Menu

I’d love to know how others here structure their customer FAQs or use Freshdesk automations to improve response times.

— Emma (Foodblogger)