CSV file to import items to service catalog

Yes, you can bulk-add service catalog items in Freshservice, and there’s a way to streamline this process, though Freshservice doesn’t provide a specific "template" for this task. Instead, you can use the bulk import feature with a CSV file to add multiple items efficiently.

Here’s how you can do it:

1. Go to Admin > Service Catalog > Service Items in Freshservice.

2. Look for the "Import" option (you may need admin permissions).

3. Download a sample CSV file from Freshservice to use as a template.

4. Populate the CSV with your service catalog item details (e.g., name, description, category, cost, etc.).

5. Upload the CSV file via the import tool to add all items at once.

This method ensures consistency and saves time. Before importing, double-check the CSV for errors to avoid issues. If you need a specific template format or run into problems, let me know, and I can help further!