When trying to simulate the alert SolarWinds says that ‘action executed successfully’ but the test alert is not created in the alerts section in Freshservice.
Can anyone suggest how can I debug the configuration using CURL or some other method?
Has anyone successfully configured the integration with SolarWinds?
Any gotchas you experienced during the integration setup?
Thanks!
P.S.
I’m not a developer.
Best answer by Glavin Crasta
Hi @JiriGrohmann ,
The endpoint URL for Alerts module would be available within the alert integration profile itself. Please enable Alert management on your instance. Post that go to Alert profiles → New profile → Add integration and choose SolarWinds. You would get the API and authorization credentials as below under step 4.
You could try out the alert initially from Postman by triggering a POST message to the Alert endpoint given in step 4 and adding the authorization header as well. Post the body from the suggested template from step 1 in above page.
The endpoint URL for Alerts module would be available within the alert integration profile itself. Please enable Alert management on your instance. Post that go to Alert profiles → New profile → Add integration and choose SolarWinds. You would get the API and authorization credentials as below under step 4.
You could try out the alert initially from Postman by triggering a POST message to the Alert endpoint given in step 4 and adding the authorization header as well. Post the body from the suggested template from step 1 in above page.
