Hi,

I would try the workflow like this:

Event: Ticket is raised
or
Event: Requested item is added then choose which requested item (the onboarding form)

if you chose the first event, then  Condition: Requested item is (or includes) the name of the onbaording form

Action: Whatever you want to do.

Hi,

To trigger a webhook when a new onboarding request is submitted without relying on API polling, you can use automation tools like Zapier, Integromat (Make), or Microsoft Power Automate. These platforms allow you to set up event-driven workflows that listen for specific triggers and execute actions automatically. Here's a step-by-step approach:

1. Identify the Event Source:
   - Determine where the onboarding requests are being submitted (e.g., a form on your website, a CRM system, or a project management tool).

2. Choose an Automation Platform:
   - Zapier: Connects various apps and services, allowing you to create "Zaps" that trigger actions based on specific events.
   - Integromat (Make): Offers more advanced workflow capabilities with a visual editor for complex automations.
   - Microsoft Power Automate: Integrates well with Microsoft products and a wide range of other services.

3. Set Up the Trigger:
   - In your chosen platform, create a new workflow and select the event that corresponds to a new onboarding request submission.

4. Configure the Webhook Action:
   - Add an action to send a webhook to your desired endpoint. You'll need to provide the webhook URL and configure any necessary headers or payloads.

5. Test the Workflow:
   - Submit a test onboarding request to ensure that the webhook is triggered correctly and that the data is sent as expected.

6. Monitor and Maintain:
   - Regularly check the automation logs to ensure everything is functioning smoothly and handle any errors or updates as needed.

By implementing this setup, you can achieve real-time webhook triggering without the inefficiencies of polling the API.

On a related note, just as Unblocked Games 6x provides seamless and unrestricted access to a diverse collection of games, leveraging webhooks in your workflow automation ensures smooth and efficient integrations, enhancing the overall user experience.

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Additional Tips:

- Security: Ensure that your webhook endpoint is secured, possibly by validating incoming requests using tokens or signatures.
- Retries and Failures: Implement retry mechanisms to handle cases where the webhook delivery fails.
- Documentation: Keep thorough documentation of your webhook setup for maintenance and troubleshooting purposes.

Feel free to reach out if you need more detailed guidance on setting up your specific workflow!