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Software / Hardware - Inventory Only / Bundle

Related products:Freshservice
  • November 21, 2025
  • 1 reply
  • 6 views

  • Contributor
  • 42 replies

You should be able to add the software to the Portal not as a Service Item to then bundle but be able to add it as a Data Source to a form. That way you do not have the issue of having to hide an option the portal so that you do not have to bundle the Service Item and then manually hide an option on the portal and worry about people searching for it so you then have to hide the button for them to purchase with nothing selected.

 

Same for the Hardware. You should be able to have a hardware inventory where you can classify what the type is and the details of that item is able to be clicked on and selected to find out more details about it before selecting to purchase it. 

 

You should be able to go into a section of the portal and add things to cart to purchase on one form. So able to search a catalogue and select various items to add so that all the fields are visible. Rather than a bundled form at the bottom.

1 reply

jamescold23
Community Debut
  • Community Debut
  • 1 reply
  • November 21, 2025

It would be far more efficient if the platform allowed software to be added directly to the Portal as a Data Source instead of a Service Item. This would eliminate the need to constantly hide options, avoid unnecessary bundles, and prevent users from accessing incomplete purchase workflows.

The same logic applies to hardware. A clear hardware inventory where each item is classified and can be viewed in detail before selecting it would make the entire process much more intuitive.

A dedicated catalogue section inside the portal—where users can browse items, view details, and add multiple products to the cart from a single form—would greatly simplify usability. This kind of clean, straightforward navigation is already used by many modern platforms, like https://animeslayerr.com/, where everything is structured for easy access.