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Sort Solutions

Related products:Freshdesk
  • September 14, 2014
  • 4 replies
  • 6 views

I would like to be able to sort or reorder the solutions.

4 replies

annapoorna.venketaraman
Skilled Expert
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Hey Bryn, 


Thank you for posting on our forums. 


If you go to the Solutions tab and open a Folder, you will find a "Reorder" option on the right hand side. This will allow you to reorder the solutions. 


Let us know if in case you need more assistance, Bryn. Will always be glad to help out. 


Thanks,

Anna


  • Community Debut
  • November 21, 2014

I see that you can re-order folders or solutions themselves, but what about the overall categories, we just created an Announcement category and it's at the bottom or our Solutions.  Any suggestions?


aravind.sundararajan
Skilled Expert
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Hello,


You'd be able to re-order the solution categories on the solution category home page. You can click on Manage button and then re-order the categories as intended.



Cheers!


mbackwater42
Top Contributor ⭐
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  • Top Contributor ⭐
  • December 4, 2024

A similar Idea is open for voting - Sort/Filter on Solutions | Freshworks Community