Hello Everyone!
Hope you’re all having a productive day! 😊
Freddy AI Agent is here to make you even more productive—whether you're supporting customers or empowering your teams, Freddy streamlines tasks and makes your day easier. If you had attended our AI Summit on Nov 12, you would have seen Freddy in action. For those who missed it or need a refresher, here’s a quick recap of the critical capabilities. 🚀
Now, let’s explore how Freddy AI Agent’s key features can enhance both customer and employee experiences with fast, reliable, always-on support that’s smarter and more efficient.
FREDDY AI AGENT FOR CUSTOMER EXPERIENCE
- Autonomous and always-on: Provide conversational support across all your channels in more than 20 languages.
- Easy, no-code deployment: Simply link sources like websites, PDFs, and your knowledge base and watch agents get up and running. Done and done.
- Hyper-personalized service: Freddy AI Agent can remember previous exchanges, jump to a new topic, and resolve an average of 40% of service inquiries.
- Trusted and secure: Freddy AI Agent is enterprise-grade AI built on strict privacy controls for security and compliance.
- Break language barriers: Freddy Translator recognizes more than 40 languages, translating tickets and replies instantly so IT teams can help employees in the language they prefer.
- Respond more quickly: Freddy AI Copilot can generate a comprehensive incident report, including resolution actions. With a report in seconds, IT teams can focus on improving resiliency.
FREDDY AI AGENT FOR EMPLOYEE EXPERIENCE
Freddy AI Agent provides 24/7 employee support, tapping into your knowledge base for fast, reliable assistance on your go-to channels—resolving an average of 45% of service requests autonomously.
- Personalized support: Help employees—in their preferred language—with conversational support via Slack and Microsoft Teams.
- Fast time to value: Connect to your knowledge sources to launch reliable AI agents in minutes. No setup, no code, no hassle.
- Trusted and secure: Freddy AI Agent is enterprise-grade AI built on strict privacy controls for security and compliance.
- Effective self-service: Meet growing demands for IT support—and extend to other employee services. Modernize the easy way.
- Break language barriers: Freddy Translator recognizes more than 40 languages, translating tickets and replies instantly so IT teams can help employees in the language they prefer.
- Respond more quickly: Freddy AI Copilot can generate a comprehensive incident report, including resolution actions. With a report in seconds, IT teams can focus on improving resiliency.
Ready to take Freddy for a Spin? 🚀
Don’t hesitate to share your feedback, ask questions, or explore new ideas right here in the group—we’re excited to hear from you and support your journey toward even greater productivity!
Let’s make AI work for you! 🌟
Cheers
K
