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Let’s talk Modern EX - A Virtual Agent Deep Dive [Webinar Series]

  • September 22, 2022
  • 8 replies
  • 358 views
Let’s talk Modern EX - A Virtual Agent Deep Dive [Webinar Series]
rashmi.nag
Skilled Expert
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Hello Freshservice Users!

We have an interesting webinar series coming up, just for you! Introducing Let’s talk Modern EX - A Virtual Agent deep-dive, presented by FRESHSERVICE PRODUCT TEAM.

What is  Modern EX?

The Freddy-powered Modern employee experience suite enables you to set up an AI-powered, employee-centric experience that empowers your entire workforce: your end-users, admins, and agents. This includes Virtual agent - our AI-powered conversational support deployed on Microsoft Teams and Slack.

What's in store in this webinar?

A walkthrough of Modern EX suite with a special spotlight on our flagship feature - Virtual Agent. Complete walkthroughs, roadmap deep-dive, and end-to-end setup demos - all this in 4 days!

Here's what is coming up:

Date Topic Description
October 6, 2022 Introduction to Freshservice Modern Employee Experience and Virtual Agent Walkthrough of all Freddy-powered features, latest enhancements, and roadmap.
October 11, 2022 Virtual Agent for Microsoft Teams - the experience and the setup Deep-dive into our flagship feature Virtual Agent, and learn how to set it up on Microsoft teams.
October 13, 2022 Virtual Agent for Slack - the experience and the setup Deep-dive into our flagship feature Virtual Agent, and learn how to set it up on Slack. 
October 18, 2022 How to set up your Virtual agent for success Learn how to curate content that works and manage KPIs to set up your VA for success

 

REGISTER NOW

 

❓ Do you have questions for our product experts?

💡 Have ideas and suggestions around Modern EX that you’d like to share?

🤝🏼 Know of friends and colleagues who’d benefit from this session?

Comment below and tag your peers! 

Did this topic help you find an answer to your question?

8 replies

zachary.king
Skilled Expert
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  • Skilled Expert
  • 951 replies
  • September 22, 2022

Already registered! Excited for the content of this series!


Casey B
Community Debut
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  • Community Debut
  • 24 replies
  • October 27, 2022

@rashmi.nag where can we find the recordings for the webinar series? I need to share one that a friend of ours missed! 

👇🏻

How to set up your Virtual agent for success


rashmi.nag
Skilled Expert
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  • Author
  • Skilled Expert
  • 300 replies
  • October 31, 2022

Hi Casey! Sure thing!

@neharika.sundar - Could you help with the links to the session recordings?


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Hello @Casey B, you can point them to this page where all the recordings and resources are available on demand. Hope this helps! :)

https://freshservice.com/webinar/modern-ex-series-virtual-agent#


zachary.king
Skilled Expert
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  • Skilled Expert
  • 951 replies
  • November 1, 2022

@neharika.sundar Thank you for sharing!!!


  • Community Debut
  • 1 reply
  • August 16, 2024

It is like a valuable series! Looking forward to diving into the details grinch costume for adults of Modern EX and learning more about the Virtual Agent.


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  • Community Debut
  • 2 replies
  • November 21, 2024

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