Hi.

Would you mind elaborating? They should be available.

Where exactly you don’t see them?

Regards,

Please be aware that in our system, we have a field (under the workspace > Service Categories > service item > request type > sub-items). When attempting to report all this data in a report, it is necessary to select all request types and subtypes individually in the filter. However, this is not possible with the service items that include a large number of request types.

Please be aware that in our system, we have a field (under the workspace > Service Categories > service item > request type > sub-items). When attempting to report all this data in a report, it is necessary to select all request types and subtypes individually in the filter. However, this is not possible with the service items that include a large number of request types.