I am trying to put together a custom metric to calculate our uptime sla based on major incidents. I added a custom number field but it does not appear at all in the Columns table. Anyone else do this or something similar?
Userlevel 1
+2
Hi
We haven't incorporated this feature yet. The metrics still does not render date fields. It's definitely on our roadmap. You can write to support@freshservice.com to submit the feature.
Keep an eye on the release notes for specifics on new updates, and feel free to visit the community page for additional updates.
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.