I am trying to put together a custom metric to calculate our uptime sla based on major incidents. I added a custom number field but it does not appear at all in the Columns table. Anyone else do this or something similar?
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Hi
We haven't incorporated this feature yet. The metrics still does not render date fields. It's definitely on our roadmap. You can write to support@freshservice.com to submit the feature.
Keep an eye on the release notes for specifics on new updates, and feel free to visit the community page for additional updates.
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