Hi.

Are you currently asking for a way to create a report in which you can group by different Support Email Addresses? Or by the Sender/Requester of your different systems that send email to you FD Instance?

If it is the first case, I’m not sure it can be done; I’d suggest to submit your request to FW support.

If it is the second case, yes, totally:

This should do the trick for you.

Hope this helps.

Regards,

Hi Elvis,

    Thank you, and I was indeed looking for the first scenario - create a report in which you can group by different Support Email Addresses. I’ll follow your advice and submit a request to FW.

Thanks,