Question

Analytics report data available via API

  • 16 January 2023
  • 1 reply
  • 212 views

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I would like to have the analytics report data available via API to automate internal digestion into our ELK stack. 

Currently it is only available via email / CSV format. 
 


1 reply

Userlevel 3
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Hi @Juliank 

Greetings from Freshdesk community!

 

Currently, we can only export the reports via csv or pdf formats and cannot make API calls to this endpoint. However, I completely hear you! Should you feel that this could be a useful feature, please record your thoughts on this space https://community.freshworks.com/ideas
 
Our product team considers your request based on the number of upvotes and the priority for this feature. Your post could be valuable in tracking this!

 

Cheers,
Barun

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