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Question

Can't add pages to analytics reports


Amstel
Apprentice
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Hi Guys, I'm new to Freshdesk, so forgive me if I ask simple questions :)

So within an Analytics report I cannot add new pages, the Add Page (+) button is disabled. Does anyone know where the options are to enable this?

This report was from a colleague who left. I have already made myself the owner of this analysis report. Please help!

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3 replies

eeha0120
Skilled Expert
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  • Skilled Expert
  • 746 replies
  • October 10, 2023

Hi.

Just double checking: Are you in Edit Mode?

If you are in View Mode, you cannot add pages (or anything).

View mode: + is not available:

 

 Edit mode: + is available and clickable:

 

Something else that may be happening is that Analytics have a limit of only 10 pages, so, if your report has already 10 pages, you won’t be able to add new pages.

 

In Edit mode: (with 10 pages) + is available but grayed out:

 

 

Hope this helps.

 

 

Regards,


Amstel
Apprentice
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  • Author
  • Apprentice
  • 1 reply
  • October 11, 2023

Reaction from Freshdesk supoort team 
 

I understand that you are looking to add more than ten pages to your Analytics report. Currently, ten pages is the upper limit for the number of pages/tabs on an analytics report, and this is standard across all plans.

This has already been raised as a feature request with Engineering. While we don't have an ETA on this feature release, we can keep you posted on this ticket on updates on this front.


eeha0120
Skilled Expert
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  • Skilled Expert
  • 746 replies
  • October 12, 2023

Hi.

That’s what I told in my previous response.

Would you mind marking it as Solved so others like you be aware of this?

Thank you very much in advance.

 

Regards,


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