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Question

Extract words after delimiter in custom attributes

  • March 2, 2025
  • 1 reply
  • 4 views

jenodoe
Apprentice

Hi all, for our groups, for example we have sales/purchase orders and general/system updates. Is there a way for us to extract the words purchase orders and system updates only (after delimiter /) in the custom attributes formula?

Trim doesnt work as the length of character before / can be different. Seems like it is lacking in a FIND function.

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1 reply

Amrit Mishra
Community Manager
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  • Community Manager
  • 122 replies
  • March 2, 2025

@jenodoe You are right, the existing ‘trim’ and ‘substring’ functions won’t suffice for this use case. Please feel free to raise this as an idea here: https://community.freshworks.com/topic/new.


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